Saunders Staffing
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http://www.saundersstaffing.net
http://www.saundersstaffing.net
true
Help Desk Support
Job Description
Saunders Staffing is currently recruiting Help Desk Support this position will be responsible for technical support to end-users, troubleshooting technical issues, and resolving problems. Performs related work as required.
Examples of Work:
Examples of Work:
- Resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals
- Guide users through troubleshooting steps and perform remote diagnostics to identify and resolve technical issues
- Maintain a knowledge base of common technical issues and their resolutions for reference by end-users and support staff
- Conduct training sessions and workshops for end-users to promote self-service troubleshooting and enhance technical skills
- Assist with user account creation, modification, and termination processes, ensuring compliance with regulatory requirements
- Install software updates, patches, and security fixes to address vulnerabilities and enhance system stability
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About Charleston, WV
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